FAQ's
How Long Does Shipping Take?
Shipping times vary depending on the brand and product. Orders are processed within 0-1 business days then shipped accordingly. Occasionally, delays may occur due to unforeseen circumstances. Most orders arrive within 3-5 days. If extended shipping times apply to a product, this will be clearly noted on the product page. At Sports and Athletes, we strive to provide some of the fastest processing and shipping times in the industry, along with exceptional customer support.
What Payment Methods Do You Accept?
We accept several payment options, including major Credit/Debit Cards (Visa, Mastercard, American Express, Discover) and digital wallets like Apple Pay and Google Pay.
What Is Your Return Policy?
All of our products are backed by a 30-Day Money Back Guarantee. For full details, please refer to our 30-Day Return Policy at the bottom of the page.
How Do I Cancel My Order?
You can cancel your order for a full refund as long as it has not yet shipped. To cancel, please contact us immediately at support@sportsandathletes.com. If your order has already shipped, our 30-Day Return Policy will apply.
What Should I Do If My Product Arrives Damaged?
When your order arrives, inspect the packaging carefully for any signs of damage. If you notice or suspect any issues, make a note on the delivery receipt, even if you’re unable to fully inspect the item. If your product arrives damaged, take photos and email them to support@sportsandathletes.com for a prompt replacement or refund.
How Can I Place an Order?
To place an order online, simply click "Add To Cart" on the product page and proceed to checkout. You can also place an order over the phone by calling us at (888) 828-5489 for immediate confirmation and processing.
Can I Track My Order?
Yes! After placing your order, you will receive a confirmation email with transaction details. Once your order is processed, we’ll send another email with your tracking number so you can monitor your shipment. If an item is out of stock, we’ll notify you within one business day. While we do our best to keep all products in stock, some may sell out quickly due to high demand.
Will I Receive a Confirmation Email?
Yes, once you place an order, you’ll receive a confirmation email. We recommend printing or saving this email for your records. Please double-check that your email address is correct during checkout to ensure you receive the confirmation.
Do I Have to Pay Sales Tax?
Sales tax is only applied to orders shipped to California, as our operations are based there. Customers outside of California enjoy tax-free shopping.
Can I Change My Order After Placing It?
Yes, you can request a change to your order at no additional cost before it ships. To make changes, please email us at support@sportsandathletes.com. Any price difference will be adjusted on your card or through a custom invoice. Please note that changes can only be made before the order has shipped.
How Can I Contact You?
For immediate assistance, you can reach us via email at support@sportsandathletes.com or call us at (888) 828-5489.
Contact Information
Phone: 888-828-5489
Trade Name: Sports And Athletes
Registered Business Name: Pickle Star LLC
Entity Number: 202464215239
Email: support@sportsandathletes.com
Business Hours: Monday to Friday: 9:00 AM to 6:00 PM PST
Address: 131 Continental Drive, Suite 305, Newark, Delaware 19713